【答案】In the field of Communication, the crisis situations related may have the following features: 1) Uncertainty; 2) Intense Emotion; 3)（） ; 4) Time is of the Essence; 5) Communication of Appropriate and Effective Strategic Message(s) is Urgent.

In the field of Communication, the crisis situations related may have the following features: 1) Uncertainty; 2) Intense Emotion; 3)（） ; 4) Time is of the Essence; 5) Communication of Appropriate and Effective Strategic Message(s) is Urgent.

A、Disparate target audience

B、Different information sources

C、Same attitudes

D、Intended persuading

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